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| | | Vista Newbie
Group: Forum Members
Last Login: 7/15/2008 5:01:08 AM
Posts: 23, Visits: 33 |
| anyone ever heard of this error with windows update. this just started on my computer and cant figure out why or how. i cannot search for updates all of a sudden.
Code 80073712 |
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AMD Hooligan
Group: Vista Forum Moderator
Last Login: 4/13/2008 2:46:16 PM
Posts: 290, Visits: 1,698 |
| | http://support.microsoft.com/kb/931712 If that does not work try the steps below. 1. Click the Start icon and in the search field type "winsxs".
2. Double click this folder and scroll down to the file "pending.xml".
3. Right click it and select "Properties".
4. Under the "Security" tab, select "Advanced"
5. Highlight your User Account name from the list and click "Edit..."
6. Repeat 5.
7. Check the box marked "Full control". Then "OK" (x4).
8. You can now delete the file "pending.xml". Make a back up copy if
you wish and paste it somewhere else just in case!
9. Restart your PC (on boot up it should no longer say "Configuring
Updates..." any more).
10. Download the 'Windows Update Installer'
(http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/...).
Once downloaded, you may want to move it from your download folder to
somewhere else. Such as where the Windows Update File (wuapp.exe)
was to start with (C:\Windows\System32). Double click it
to install.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ X2 3600+ Brisbane @ 3.0GHz Gigabyte GA-M61P-S3 2 X 1GB DDR2 667 @ 757Mhz 160 GB Samsung Spinpoint NEC Optiarc Super Multi DVD RW 18x Cooler Master Extreme Power 550w Windows Vista Premium Originally Posted by Modki @ OCN Haha cry more.
I want you all to cry into a small tupperware container and send it to me. I will keep them all in a nice big box labeled "people who cry about Windows" it's a very large box filling up fast. Once it's full me and Bill Gates will make Sorrowful Beer with it and enjoy it's bittersweet taste. |
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| | | | Vista Newbie
Group: Forum Members
Last Login: 7/15/2008 5:01:08 AM
Posts: 23, Visits: 33 |
| I tried both of these solutions was unable to solve the problem. When i tried the microsoft support solution to delete a registry key, i get and error that the system could not find the key
the other solution was to delete the pending.xml file. well i cannot seem to gain permission to delete the file. follow the steps and cannot check the box for full control. kinda makes me mad that i dont have permission to do something to my computer. if im not the adminstrator, (and i should be becuase it's my computer and im the only account on it) than who is? |
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Vista Forums Moderator
Group: Vista Forum Moderator
Last Login: 8/23/2008 6:27:23 AM
Posts: 1,024, Visits: 981 |
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| | | | Vista Newbie
Group: Forum Members
Last Login: 7/15/2008 5:01:08 AM
Posts: 23, Visits: 33 |
| i turned off UAC and now i can check full control. it's telling me that access is denied and i do not have permission to change settings for the folder. am i not the administrator of this computer. do i have to log in a certain way. like "su" in linux.
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AMD Hooligan
Group: Vista Forum Moderator
Last Login: 4/13/2008 2:46:16 PM
Posts: 290, Visits: 1,698 |
| Sorry, if your not the admin. i won't be able to tell you how to get around that. Get whoever is the admin. to run through the fixes.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ X2 3600+ Brisbane @ 3.0GHz Gigabyte GA-M61P-S3 2 X 1GB DDR2 667 @ 757Mhz 160 GB Samsung Spinpoint NEC Optiarc Super Multi DVD RW 18x Cooler Master Extreme Power 550w Windows Vista Premium Originally Posted by Modki @ OCN Haha cry more.
I want you all to cry into a small tupperware container and send it to me. I will keep them all in a nice big box labeled "people who cry about Windows" it's a very large box filling up fast. Once it's full me and Bill Gates will make Sorrowful Beer with it and enjoy it's bittersweet taste. |
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| | | | Vista Newbie
Group: Forum Members
Last Login: 7/15/2008 5:01:08 AM
Posts: 23, Visits: 33 |
| | i am the admin. it's my laptop. i am the only user of this computer. yet for some reason i dont have permission to delete a file. |
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Group: Forum Members
Last Login: 11/2/2007 8:10:24 PM
Posts: 3, Visits: 13 |
| Can someone help me? I've tried both those solutions and I can't find the file pending.xml. When I try the link to download the update, I still get an error with the same code. When i tried the microsoft support solution to delete a registry key, i get and error that the system could not find the key too! What should I do?
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