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| | | | Post in reply to: ronkeller8
I'm interested if Lexmark is giving me the right information. Please let me
know if RTM does in fact resolve the issue.
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1
This posting is provided "AS IS" with no warranties, and confers no rights.
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Alan - Sorry it took so long to reply. In a nutshell, when you install
the RC for SP2, there is no way to "back it out" so that I could install
the RTM over it (at least not that I could figure)...so....I had to wipe
the existing install of Vista and replace it with the RTM. Fortunately,
as far as the printer is concerned, it was worth it, because the RTM
does indeed work with the Lexmark software. No problems or even having
to run under 'compatibility' mode.....
I have not tried the FAX aspect yet, however. I'll take a look at that
later - but for now, I am indeed able to print from both Vista x64 SP2
RTM and from Win7 RC (under compatibility mode). So far, so good.
Thanks so much for your input. If I run into any more issues, I'll
psot here. Ron
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ronkeller8
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Hi guys I have a lexmark X5650 and it told me i needed to replace my ink
so i did tonight with the proper ink for this printer, anyhow its still
telling me i need to replace the ink even tho they are new, any
suggestions on what i should do would be really great...Thanks
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cjn1979
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| | | | | Post in reply to: cjn1979
First of all I'd consult the printer manual! There may be a reset button.
Second, turn the printer off then turn it on again. Any change?
What was the expiry date on the carton the ink cartridge came in? You may
have a bad cartridge..... it's not common but it does happen.
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows
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I had same problem but when i changed my OS then my problem will
solved.Lexmark are right.
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AshleyLewis
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| | | | | Post in reply to: AshleyLewis
Same problem as what?
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Group: Forum Members
Last Login: 2/4/2010 11:44:23 AM
Posts: 1, Visits: 8 |
| Hi All!
I see this thread is a bit old but here goes anyway just in case anyone is still
checking it now and then.....
Lexmark X5650
Dell Dimension E521 (which probably makes no difference)
Windows Vista Home Premium Version 6.0.6002 Service Pack 2 Build 6002
I am having the same basic issue as everyone else as for the spoolsv.exe
crashing. I have tried everything i could find regarding this issue....
Was on the phone with Lexmark Support and told them what i had tried
so they did a remote hookup to my system and had the same outcome as
when i tried the fixes. I know this problem has been around for quite awhile
because some of the posts i have read were pretty old. Below is what the
error report shows:
Problem Event Name:APPCRASH
Application Name:spoolsv.exe
Application Version:6.0.6002.18005
Application Timestamp:49e02592
Fault Module Name:StackHash_7890
Fault Module Version:6.0.6002.18005
Fault Module Timestamp:49e03821
Exception Code:c0000374
Exception Offset:000afaf8
OS Version:6.0.6002.2.2.0.768.3
Locale ID:1033
Additional Information 1:7890
Additional Information 2:18ea7c0956de636d7a0aae68babf471d
Additional Information 3:3ecb
Additional Information 4:523d7debc6dec670803a9f13f5befb24
I have uninstalled everything, manually cleaned the registry and started from
scratch, tried running stuff in compatability mode and every other possible
fix that i could find.
Now beings that i can't afford a high fangled fancy printer and to me the $80.00
that i paid for this one YESTERDAY is alot of money right now.... i gotta make
this one work SO if anyone found a cure for the spoolsv.exe issue PLEASE
post the final cure.
Push and pull situation huh? Who do ya blame? Vista for being Vista?
Lexmark for not writing compatible software for their printer OR ME for
trusting the fact that a NEW printer should just plug in and work?
Sorry for venting but i know y'all have had this frustrated feeling!
Any help appreciated!!!
Dave
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